J.D. Power: Dealership Experience Improving Rapidly, Buoying Brands - Detroit Racing Forums

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J.D. Power: Dealership Experience Improving Rapidly, Buoying Brands

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03-13-2013, 07:00 PM	#1
NewsBot Registered User Senior Member Join Date: Jun 2010 Posts: 48,647	J.D. Power: Dealership Experience Improving Rapidly, Buoying Brands New-car dealerships are doing much better—even compared to last year—in satisfying customers who return to the shop for service. That's one of the findings from J.D. Power's latest Consumer Service Index (CSI) Study, released today. The latest 2013 CSI finds that thanks to automaker and dealer investments, dealerships are pleasing... More...

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